EXPERIENCED HOUSE MANAGER REQUIRED – UHNW PROPERTY


Reference Number
HG191
City
New York
Country
United States
Salary From
$140000.00
Salary To
$145000.00
Salary Period
annum
Salary Information
Negotiable depending on experience
Job Type
Permanent
Job Hours
Full-time
Internal ID
529
Vacancy Category
Private household

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EXPERIENCED HOUSE MANAGER REQUIRED – UHNW PROPERTY

We have an amazing opportunity for an experienced House Manager to support an international ultra-high net worth family in their large Manhattan property. This is a fantastic opportunity, supporting a principal who is in residence roughly 10-20% of the year, and require a hardworking and autonomous House Manager to ensure the smooth running of the property in their absence, as well as support them daily when they’re in residence.

You will be responsible for overseeing the overall operations of the property, including managing a small team of housekeepers, managing household purchases keeping track of the expenditure and reporting expenses, monitoring property daily and reporting and maintenance requirements, as well as managing all administration and reports for the household. You will work independently to ensure the household runs smoothly at all times, and is always ready for the family to visit, occasionally with short notice. When the family are in residence, you will work alongside their team of travelling household staff and be on hand to support them in their day-to-day activities.

Autonomy is key for this role and you will have full responsibility for the property for the majority of the year. You will be required to be a self-starter who is happy to work alone, be confident and able to liaise at all levels, be very hands-on and have excellent attention to detail.

Usual working hours when the family are not in residence are Monday to Friday, from 08:30-17:30, however, when the family are in residence you will be on hand to offer 24/7 support as required.

DUTIES TO INCLUDE, BUT NOT BE LIMITED TO:
• Daily monitoring of the property to ensure everything is working and there are no issues, reporting any issues to the maintenance team
• Overseeing and supervising the Housekeepers to ensure that the 5-star standards are met and maintained throughout the property
• Managing inventories
• Administration and budget control, producing monthly budgets and account reporting
• Coordinate maintenance and repairs of all equipment including telephones, mobile phones, TV/cable, air conditioning systems, power supply systems, water supply systems, heating systems, security systems, plumbing and sewage systems, and equipment and other systems in the house
• Monitor and review property management system daily, carry out weekly technical surveys, analyse and action faults ensuring the correct response and put into place procedures to deal with faults
• Overseeing the property when the family are not in residence
• Purchasing materials for the household
• Concierge service and organising dinners/social events
• Assist with interviewing and hiring additional staff
• Keep accurate records of all household activities e.g., maintenance, purchasing, and send records to the family office
• Assisting the office with any duties in relation to the property or the family
• Assisting the travelling team when the family are in residence to ensure all of the family’s needs are met.
• Ad hoc duties as required

ESSENTIAL CRITERIA:
• At least 5 years’ House Manager experience in a similar role supporting an international, UHNW family
• Fluent English – both spoken and written
• Knowledge of fine furnishings
• Personable and highly likable character
• Highly motivated, enthusiastic, organised and well presented
• Ability to work autonomously, alone and with little direction
• Professional, trustworthy, and discreet
• A proactive self-starter
• A good all-rounder with common sense and an eye for detail
• Efficient worker who is resourceful and hands-on
• Should be operationally focused and tech-savvy
• Excellent checkable references

If this sounds of interest, and you meet the essential criteria, please apply within or get in touch directly to discuss further.

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