We are assisting a HNW family with the recruitment of an experienced and hard working full-time Housekeeper for their large property based in Central London. The property has been finished to the highest specification and will require a Housekeeper with an exceptional eye for detail, specialist knowledge of how to care for high-end surfaces such as marbles, rare woods, and glass as well as a ‘can-do’ attitude to keep this home in pristine condition.

You will work collaboratively as part of a team to ensure that very high standards of cleanliness are maintained across the property, and will also be jointly responsible for laundry, ironing, wardrobe management and inventory management. A fully staffed household, the family are looking to appoint an enthusiastic, friendly and self-motivated Housekeeper with a team-player mentality to remain with them long-term.

The family live overseas and use their London property as a secondary residence, so usual working hours are Monday-Friday from 8am-4pm or 9am-5pm. When the family are in residence (their visits are usually short) flexibility will be required to work longer hours and weekends with overtime paid.

DUTIES TO INCLUDE BUT NOT LIMITED TO:
• Cleaning including dusting shelves, blinds, baseboards, ceilings, windowsills, and other surfaces in the home
• Cleaning bathrooms kitchen, stairways, and other household areas and leaning floors and carpets using steam or shampoo machines
• Polishing silverware, dishes, and other items that need to be cleaned but cannot be washed in a dishwasher
• Maintaining inventory of household supplies and equipment such as toilet paper, soap, light bulbs, etc
• Making beds and changing bed linen
• Laundry - wash, dry, iron, send for specialist care
• Deal with reasonable complaints/requests with professionalism and patience and communicating with clients about scheduling changes or problems with existing arrangements
• Notify superiors on any damages, deficits and disturbances and adhere strictly to rules regarding health and safety and be aware of any company-related practices.
• Tending to pets or performing other household maintenance tasks that do not require extensive training or expertise

ESSENTIAL CRITERIA:
• Prior housekeeping experience in a high-end private household or 5-star hotel
• High attention to detail and the ability to work quickly without compromising quality
• Good prioritisation and time management skills
• Trustworthy and reliable; good team player
• Good grasp of the English language and ability to understand and follow written and verbal instructions
• Right to live and work in the UK
• Excellent checkable references